Refund Policy
At WaseemSmartDeals.com, customer satisfaction is our priority. If you are not satisfied with your purchase, you can request a refund within 5–6 working days from the delivery date.
1. Eligibility for Refund
- Request must be made within 5–6 working days of receiving the parcel.
- Products must be unused, unopened, and in original packaging.
- Defective or damaged items are eligible for full refund or replacement.
2. Refund Process
- Contact us on WhatsApp: 03061776585 to initiate your refund.
- Provide your order number and reason for refund.
- Send the product back to our Karachi office (shipping charges may apply unless item is defective).
- Once the product is received and inspected, the refund will be processed to your original payment method.
3. Non-Refundable Items
- Products that have been used, damaged, or missing parts.
- Products returned after 6 working days from delivery.
4. Contact for Refund
For any questions or to request a refund, message us on WhatsApp: 03061776585
